Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTICT407 Mapping and Delivery Guide
Maintain website information standards
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | ICTICT407 - Maintain website information standards |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to publish new content and establish and maintain the accuracy and usability of current content on client websites. It applies to individuals working in the web area who provide support in small to medium enterprises (SMEs).No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to: a range of organisational policies, procedures and guidelines customer service manuals and general data appropriate organisational structures information standards for legislative and organisational requirements software and web development tools. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Prepare and publish organisational content and information required by industry for website |
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Element: Provide navigation links and payment information |
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Element: Ensure disclosure of policies and services |
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Element: Communicate product or service conditions and notifications |
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Element: Ensure customer service support |
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